I have owned my Grenadier fire starter for around 10 years now and can honestly say its one of the best items I have ever purchased. It goes on every night for around 6 months of the year and it is just fantastic. Having lost the key, don't ask me how, I've put it in the same place for 10 years, one day vanished, turn the house upside down no avail so order one form you. Again just fantastic service received in 24hrs. Stunning service. Not only is your product about as close to perfection as it gets but your customer service matches it too.