We try to ensure that all online orders for the Grenadier Firelighter received by 3:00 PM Monday to Friday are despatched that day by 24 Hour Next Working Day Service for UK deliveries*.
Similarly we try to ensure that online orders for Spare Parts received by 3:00 PM Monday to Friday are despatched that day by 1st Class Post, Grenadier Firelighter Stands are sent by 24 Hour Next Working Day Service for UK deliveries*.
The Grenadier Firelighter has only one delivery charge per order, irrespective of the number of units ordered, providing they are all being delivered to the same UK address.
Delivery for the Earthfire Fire Pit, Pizza Oven and the Iziko Lokubasela Wood Burning Stove are by Palletforce, all products are delivered on a pallet and customers will be contacted to arrange a suitable delivery date. Delivery again is by Next Working Day Service.
For deliveries outside the UK we will normally use the fastest available service. Please be aware that although UK VAT has been removed from these transactions local VAT and Duty may be payable.
* Some UK Postcodes are exempt from the Next Working Day Service.